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If you have ANY questions about the operation of this online shop, please e-mail the store owner.
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Smashing Deals Direct is here to provide a fast shipping service, purchases are dispatched the same day if bought before 2pm. We will endeavour to send all items even after this cut off time. Products are sent via Royal Mail or myHermes, as we sell various types of goods, their delivery costs and shipping time vary too, all of this information can be found on its eBay advertisement page.
Purchases are packed securely and safely to avoid damage to the product whilst in transit, however there are times where products can get lost and damaged. Our customers do not have to worry about this at all, as we will cover all costs to return the product and also replace the item right away.
We ask that you report it to us within 7 working days, If the items are visibly damaged on receipt, it's best to sign the courier's delivery note accordingly if applicable. Items should be returned in their original packaging complete with all accessories and documentation. Once received back into our warehouse, we'll issue a replacement or full refund to you via your original payment method and reimburse your reasonable return delivery costs.